Wankers
- betchrider
- Senior Member
- Posts: 4417
- Joined: Sun Sep 16, 2007 12:01 pm
Wankers
Bookies are wankers
Subject
Poor amounts
Dear Mr Boettcher,
Thank you for your e-mail regarding the restriction on your account.
I apologise for the length of time taken to respond to this e-mail. We have recently had a large volume of e-mails that we are aiming to get through as soon as possible.
I am sorry to learn of your frustration in placing bets. I can confirm that you are currently limited on any given event. This has been applied to your account as a result of some of the business you have placed with us on your accounts.
I can assure you we do wish to attract customers to our service whether they win or lose. However, we have a responsibility to run the business profitably and therefore we do restrict certain customers and certain bets. This provides a fair opportunity to all our customers who use the various betting channels.
Regrettably we are unable to override any decision that has been made, although our traders do regularly review the stake factors on accounts in line with the business patterns of our customers and we may look to alter the factor in the future.
Thank you for taking the time to contact us. We hope that we have been able to answer your query fully. Our Customer Support team are available on 0800 731 4171 or on Live Chat should you have any further questions. To use Live Chat please click “My Account” and then “Deposit” where there will be an icon inviting you to chat.
Yours sincerely,
Bethany
Customer Support
http://www.gambleaware.co.uk
Subject
Poor amounts
Dear Mr Boettcher,
Thank you for your e-mail regarding the restriction on your account.
I apologise for the length of time taken to respond to this e-mail. We have recently had a large volume of e-mails that we are aiming to get through as soon as possible.
I am sorry to learn of your frustration in placing bets. I can confirm that you are currently limited on any given event. This has been applied to your account as a result of some of the business you have placed with us on your accounts.
I can assure you we do wish to attract customers to our service whether they win or lose. However, we have a responsibility to run the business profitably and therefore we do restrict certain customers and certain bets. This provides a fair opportunity to all our customers who use the various betting channels.
Regrettably we are unable to override any decision that has been made, although our traders do regularly review the stake factors on accounts in line with the business patterns of our customers and we may look to alter the factor in the future.
Thank you for taking the time to contact us. We hope that we have been able to answer your query fully. Our Customer Support team are available on 0800 731 4171 or on Live Chat should you have any further questions. To use Live Chat please click “My Account” and then “Deposit” where there will be an icon inviting you to chat.
Yours sincerely,
Bethany
Customer Support
http://www.gambleaware.co.uk
The Duke of betchington Betchrider
- betchrider
- Senior Member
- Posts: 4417
- Joined: Sun Sep 16, 2007 12:01 pm
- betchrider
- Senior Member
- Posts: 4417
- Joined: Sun Sep 16, 2007 12:01 pm
- betchrider
- Senior Member
- Posts: 4417
- Joined: Sun Sep 16, 2007 12:01 pm
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- Ruler of The World
- Senior Member
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- Joined: Thu Jul 26, 2012 12:51 pm
- Ruler of The World
- Senior Member
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- Joined: Thu Jul 26, 2012 12:51 pm