Page 1 of 1

Note mech error 15 solution.

Posted: Sun Apr 28, 2013 10:37 am
by dfdragonfly
Hi, I know alot people will already know this but for some it may be an easy fix a frustrating error.

When fitting a note acceptor to your machine. If you entered the BNV Key and it shows key is stored and accepted then you reboot your machine works in test mode but then when you try boot it with cabinet shut to normal play and get "Note Mech Error 15" it is more then likely your hopper does not have enough money in it. You need atleast £100+ Pounds in it and the error should go away and work fine. Provided that dil switch 13 on scorpion 4/5 is on sometimes may need 11 & 13 in some cases. then the money issue could be your simple fix.

lol I could of type that better i know. but hopefully it easy enough to understand.
Maybe later i will writ u the install process if its wanted.

Posted: Sun Apr 28, 2013 12:11 pm
by marty200868
you can try the top up hopper switch so it thinks its full the close the machine and see if that works

Posted: Sun Apr 28, 2013 4:10 pm
by reelman
It's nothing to do with whether or not there's sufficient coins in the hopper. Think about it ~ what happens in your local arcade when the level drops i.e someone has recently had a big win, or a string of smaller wins? Answer ~ the note accepor turns off, and is simply not available. It certainly doesn't sound alarms.
Sounds to me like you've got a non compatible hopper.

Posted: Mon Apr 29, 2013 10:30 am
by dfdragonfly
Hi, When i put sufficent coins in it worked fine. only problem i am having with the machine is when the hopper is full £250 the pounds still go in hopper and not divert down to tray..?

Posted: Mon Apr 29, 2013 12:11 pm
by marty200868
when you put a note acceptor in the hopper float goes up
if you empty the hopper by the button it should tell you how many your missing
if it only takes £250 then you will need to tell the machine that the hopper is full

Posted: Mon Apr 29, 2013 5:13 pm
by dfdragonfly
Its automaticlly goes up to £250 and shows 0 missing, but still ends up in the hopper.

Posted: Mon Apr 29, 2013 7:15 pm
by buzzer
dfdragonfly wrote:Its automaticlly goes up to £250 and shows 0 missing, but still ends up in the hopper.
either wrong mech or mech incorrectly set up.

what coinmech is in the machine?
is it a c-c talk, seriel machine?

how many connections do you have going to the mech?

Posted: Mon Apr 29, 2013 9:58 pm
by dfdragonfly
All is working fine now, i stupidly forgot to connect separator lol.. cowboy mistake. thanks to all. And reel man is correct. when have insufficent funds in hopper it will switch to coins only. the error 15 communication issue.