help needed please

philips1985 · Post by **philips1985** » Mon Oct 01, 2007 9:01 pm

played a pulsation today got 23 quid of tenner nice for a quick profit but collect £3 out then the machine went off leaving me 20 in machine they said they got enginner out i have been trying lesiure link myself tonite to try and confirm and check if they have ring and see if they have sorted it so i can get my money back and one lesure link local nottingham number cannot get throught and the burton on trent number ringing no answer

what shall i do

and whats the legal standpoint if the machine is not set right and doesnt keep bank

whats my chance on getting my money

gambogaz1 · Post by **gambogaz1** » Mon Oct 01, 2007 9:10 pm

Just be patient. I know it's a bit of an arse but 95% of the time you get your money. It's just standard practice that they wait for the engineer.

jeffvickers · Post by **jeffvickers** » Mon Oct 01, 2007 9:14 pm

...then the engineer forgets to give the pub a credit note so the collector does'nt leave the money with the pub when she comes. Or the machine goes POP, then you are in trouble!!

Leisure companies do not deal with the customer direct.

Scott · Post by **Scott** » Mon Oct 01, 2007 9:14 pm

i've had roughly 5 IOU's in the last year and i've been paid everyone, one took about 2 months too get and i was going in there once a week too ask about it but i did get it in the end even though the machine changed about 2 weeks after it happened, ask the managers name and leave your details. you should get it eventually.

philips1985 · Post by **philips1985** » Mon Oct 01, 2007 9:19 pm

didnt ask for no detailes no phone number or addy

they just said they will give l link a ring

if its not sorted ill deal with llink myself dont you worry

philips1985 · Post by **philips1985** » Mon Oct 01, 2007 9:20 pm

the machine went pop it died on me

gambogaz1 · Post by **gambogaz1** » Mon Oct 01, 2007 9:27 pm

philips1985 wrote:didnt ask for no detailes no phone number or addy

they just said they will give l link a ring

if its not sorted ill deal with llink myself dont you worry

And with them owing you money you didn't think to ask them for any witness details and insist they take your details? I'm sorry but your gonna get royally screwed there mate. They always ask for your name and contact number for claiming purposes. It's just some forget to ring you

jeffvickers · Post by **jeffvickers** » Mon Oct 01, 2007 9:29 pm

Superglue time

philips1985 · Post by **philips1985** » Mon Oct 01, 2007 9:33 pm

and the quiz machines been out of order for a fortnight as well

and cannot get to speak to anybody at lik either it saying there on phone

and ill play hell with them if they dont sort it

are leisure link crap as well

Dunhamzzz · Post by **Dunhamzzz** » Tue Oct 02, 2007 9:10 am

philips1985 wrote:and the quiz machines been out of order for a fortnight as well

and cannot get to speak to anybody at lik either it saying there on phone

and ill play hell with them if they dont sort it

are leisure link crap as well

Leisure link wont do anything, Its the pub who needs to sort you out, you should have given details etc.

The only company I know of that deals with IOU's themselves are crown leisure, they actually sent me a cheque in the post!

Mattb · Post by **Mattb** » Tue Oct 02, 2007 9:19 am

NAMCO (who operate the services near my house here on the !a4) sent me a IOU cheque too. I find LL are ok at paying too, any IOUs i've had recently have all been paid up